Who we are:
We are a family owned and operated company that strives to deliver 100% satisfaction in our service and product. We use state of the art technology and we follow a step by step process to ensure that all jobs are completed with quality, efficiency and that it gets done on-time. We take quality extremely seriously not only in our product but in our customer service, as well. We will educate all of our clients in the product they are selecting to ensure that product knowledge is clear & accurate so that our clients are choosing the right stone for them. We have 2 showrooms – one main showroom in Franklin with two warehouses and a yard full of materials and a satellite showroom in Newton. We do digital templates using laser technology and we can show you a rendering of what your countertops will look like with your stone selection using the latest in digital countertop programming technology. We cut our slabs on 3 Park Industries machines: a P.I. Yukon II semi-digital bridge-saw, a P.I. Saber 5-axis blade cnc saw and our newest piece of technology – a P.I. SaberJetXP which is a 5 axis blade & water jet cnc saw that can cut even the smallest items using water and garnet abrasive. All of our water is 100% recycled and we are in the planning stages of getting our shop to be powered by solar electrical energy. Our crews are all fully trained and each crew is assigned a leader. The Crew Leader will be the person calling ahead of arrival, discussing/planning the installation on-site and reviewing the installation checklist with the client. We do everything we can to exceed our client's expectations. We are FIRST CLASS.
How it all started:
In 2011 Leo began his dream of opening his own stone fabrication & installation company. Angelica, Leo’s wife, provided all of the support he needed to start his journey. Leo ran operations in the shop & field while Angelica ran the office. They started with renting a shop bay in Franklin, MA that had a very small office. They had a pick-up truck and some basic equipment to get the jobs done. Leo would do the templates, assist with fabrication & installation while Angelica did all of the office work alone. They sacrificed all of their time & money only investing into the company. Even on their first honeymoon day when a contractor had called them needing measurements taken for a new kitchen that needed the countertops in a hurry Leo & Angelica decided to go do the template together then proceed with their vacation.
In 2012 the family business acquired a Newton showroom as well as the birth their first born son! With these new steps, a fire was set under Leo & Angelica to do anything and everything possible achieve success with their company and their family. With any company growth is not easiest thing to handle. With our company, we chose to grow not only as a business, but a business that chooses God to be its foundation. Every Friday we stop the office & shop teams to have a quick team talk, prayer, high-fives, celebrate birthdays and have breakfast.
“With God all things are possible, even the impossible!” – Angelica.
Year after year, child after child, the First Class family grew “step by step” as it gained more employees & equipment all while Leo & Angelica also gained 3 more sons. In 2018, the company was blessed with the purchase of our main location – 60 Earls Way Franklin, MA. This became a major turning-point in our company and propelled the company to another level. Today, 8 years later, we have 30+ employees with 2 template crews, 3 installation crews, 10+ shop employees and 10+ office employees and 4 Dos Santos boys. “Step by step” – a term Leo uses throughout each decision and turn in the company.
“Every day we learn something new and every day there will be challenges. We have to face them and all that comes with them but we must do it step by step.” – Leo.